Delivery Policy
Everything Christmas ships across the UAE. We offer both courier delivery or customers can choose to collect free of charge from our premises in Dubai Silicon Oasis in Dubai. For all other countries please get in touch with us and we will get a shipping quotation for you.
Dubai Orders received before 3 PM will usually be delivered the next working day, Abu Dhabi and Northern Emirates will be delivered within 2 working days. Orders received after 3pm will be dispatched the following working day. Delivery times for orders outside the UAE vary.
Pre Orders will be delivered as per timelines mentioned on the product
Return/Refund Policy
You can return an item in original packaging within 2 weeks of receiving your order. Please email us to initiate a return.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. We also do not accept products that are intimate or sanitary goods.
Additional non-returnable items:
* Gift cards
* Downloadable software products
* Some health and personal care items
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Refunds will be processed in the form of a refund a to credit card or store credit.
Late or missing refunds?
Please contact us via email
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Order Cancellation:
Customer service is our first priority and we believe in serving our customers with great after-sales services. Order cancellation is possible only before the order is shipped from our end.
